What Is KYC Verification?

kyc procedures

The KYC process, short for Know Your Customer, is a necessary procedure that proves your identity when registered on online gambling platforms. Every licensed online casino has its verification method, but they are usually quite similar. In most cases, they require two documents: proof of address, and a copy of your passport, driver’s license, or national ID card. Sometimes proof of ownership of the payment method used for depositing and withdrawing might also be required.

Usually, the KYC verification process doesn’t take very long and should be verified within 24 hours. At some online casinos, it might take a few working days, but this is mostly when the document picture is sent in wrongly, or people checking your documents need a further explanation of the document that has been sent in.

As a suggestion, always check your email inbox (Spam folder) after you have sent in the documents. It might be that the casino team is trying to reach you in case of any additional questions.

Yes, it may feel alarming when a casino asks for your personal information to be sent in. Why do they need these documents? Will I ever get my winnings? Rest assured that it only means that you play with a licensed operator taking care of its players and guidelines from your State’s gambling commissions.

The online casino has to know its players and the red flags that might come up. The regulators requested that it prevent fraud such as money laundering or keep a minor from playing under a false name.

ID documents

For example, you can scan the document or take a picture with your smartphone or tablet computer. Ensure that information on the KYC documents is visible and that the image includes all four corners.

This way, you prevent the online casino from rejecting your documents because of blurriness, and you won’t have to send them again. The online casino will not accept expired documents as this is crucial for age verification.

Proof of Address


The document proving your address should have your name and address on the document, and it cannot be older than three months.

When creating an account, you have to enter your home address. During the verification process, the casino wants to see proof that you live there. Many different documents can be accepted as proof of your address. A utility bill or a bank statement showing your complete address is commonly used.

For that reason, the issue’s date must also be included. You can always ask the operator’s customer care team to give you all the guidelines needed.

kyc online casino

Proof of Payment Method Ownership

A casino wants to know if whoever is playing also owns the account or payment method used to deposit or withdraw funds. That is why in some cases, they might ask to provide proof of the payment method you are using.

You can take a screenshot of the online banking portal that shows your name, account number, and bank logo. It is also possible to hand in a bank statement including similar information.

If you are using Neteller or Skrill, you can take a screenshot of your account where your name, email address, and the payment to the casino.

If you are using a credit card, you can take a picture of the card used in the casino that shows your name and the first six and last four digits of your credit card.

For your safety, you must cover all digits between the first and last numbers as required beforehand. A credit card statement showing the necessary transaction, your name, and the card number might also be an option at some online casinos.

KYC verification is a process of proving your identity when registered on online gambling platforms. This is the only way for the gambling site to know that the player account belongs to the right person.

The gambling sector needs Know-Your-Customer and Anti-Money-Laundering compliance in order to make sure all players are legally allowed to play, own the player account, and methods of payment belongs to them.

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Liga Tarasova has a history of quality assurance and leading teams in an outsourcing company. Currently, she is working remotely as an Editor in Chief for Onlinegamblers.com. She stands for fair and safe gambling for people in the USA. Not long ago, she lived in Malta, the global iGaming hub, and worked at an iGaming company offering cloud-based product and platform services to B2B partners. Liga’s passion is visual arts and interior design.