New Authentication for Fanatics and Caesars in Massachusetts


The Massachusetts Gaming Commission made history on April 29 when it unanimously decided to permit Caesars and Fanatics to use different authentication techniques when creating new accounts.

With this ruling, the state’s attitude to sports betting laws has changed, allowing for greater creativity in the sector.

Legal Framework

In 2022, sports betting was made legal in Massachusetts, which allowed the business to grow in the state.

Going forward, users’ mobile eligibility was introduced in 2023, and that made conditions ideal for operators to thrive.

massachusetts sports betting

However, regulators and operators struggled with conventional authentication techniques, especially knowledge-based authentication (KBA).

Because of cybersecurity concerns, the alternate techniques that Fanatics and Caesars offered during the discussion were not made public.

To investigate further, the Commission convened an “executive session” with officials from both operators.

After extensive discussion, the Commission unanimously approved the introduction of these new technologies.

Interim chair Jordan Maynard, commissioners Brad Hill, Nakisha Skinner, and Eileen O’Brien supported the choice.

During the session, the Commission expressed trust in the suggested alternative techniques by returning without hesitation, even considering the doubts voiced during the closed session.

  The Massachusetts Gaming Commission

The Massachusetts Gaming Commission ensures integrity and transparency in overseeing the state’s casino, horse racing, and sports betting sectors.

The commission prioritizes consumer protection, responsible gaming, and economic growth through fair regulation and policymaking.

The aim is to create a safe and diverse gaming environment that benefits licensees, residents, and businesses statewide.

Consequences for the Sector

The decision sets a bar for other Massachusetts operators and shows that creative ways of authenticating users are possible.

Social security cards are often used in traditional verification ways. However, accepting other methods shows a move toward safer and more effective ways to identify people.

The deadline is July 10, 2024, after which Fanatics and Caesars will no longer be able to get waivers.

During this time, both operators can work on their technologies and prepare them to be accepted.

massachusetts gaming commission

Prospects for the Future in MA

The Massachusetts Gaming Commission’s acceptance of alternative KBA techniques creates opportunities for competition and innovation in the sports betting sector.

Other operators might decide to look into comparable techniques to improve security and user experience.

However, to maintain regulatory monitoring and consumer protection, the Commission must give separate permission for any new modifications.

Overall, the ruling demonstrates the Commission’s dedication to creating a safe and lively sports betting scene in Massachusetts.

The state is positioned to lead the fast-changing sports betting market by embracing innovation and working with industry stakeholders.

Follow Online Gamblers as we track Fanatics and Caesars to see if they’re ready to launch new techniques before the deadline.

Responsible Gambling in Massachusetts

In case of problem gambling, contact the National Problem Gambling Hotline for support at 1-800-522-4700. The call is anonymous, and the phone hotline is available 24/7/365 toll-free. You can also text the number 1-800-522-4700 or enter the website chat here.

Additionally, the Massachusetts Problem Gambling Helpline provides support – such as direct transfers to treatment centers and connections to resources – to individuals and loved ones impacted by problem gambling.

Want to learn more about online casinos and sports gambling? Follow our Online Gamblers Academy and learn how to have fun responsibly!


The Commission approved Caesars and Fanatics to use new account creation methods for sports betting, changing state rules.

Sports betting became legal in 2022 in Massachusetts, bringing new opportunities for the industry.

Caesars and Fanatics proposed new methods due to cybersecurity worries. The Commission agreed, approving their use unanimously.

It sets a rule that new ideas for verifying users are good and can be tried by others too.

You can call the National Problem Gambling Hotline at 1-800-522-4700 or the Massachusetts Problem Gambling Helpline at 800-327-5050 for support and guidance.

Liga Tarasova has a history of quality assurance and leading teams in an outsourcing company. Currently, she is working remotely as an Editor in Chief for She stands for fair and safe gambling for people in the USA. Not long ago, she lived in Malta, the global iGaming hub, and worked at an iGaming company offering cloud-based product and platform services to B2B partners. Liga’s passion is visual arts and interior design.

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