NCPG Raises Problem Gambling Helpline Awareness


The National Council on Problem Gambling has launched a new toolkit aimed at improving resource awareness for problem gambling helplines. The toolkit is designed to increase the visibility of the NCPG’s Helpline and provide information on its traffic.

It will help various organizations to align their messaging about the helpline. This includes gambling operators, state agencies, healthcare providers, and media groups.NCPG helpline

The new toolkit offers players resources to help promote the helpline and raise awareness of its services. As part of the initiative, organizations can access brand guidelines, logos, and social media assets. And all of that for no cost. Last year, the NCPG took over the operations of the helpline 1-800-522-4700 and rebranded it as the national problem gambling helpline.

The National Problem Gambling Helpline has a network of 29 centers that offer information and referrals for players across all 50 US states and other territories. The helpline’s aim is to provide help to those with gambling addiction. The toolkit will improve resource awareness and provide support for people in need.

Keith Whyte, Executive Director of the NCPG, said, “Our research indicates only 45% of Americans would know where to get help for someone with a gambling problem. We hope this toolkit will make it easier for organizations to raise awareness of the Helpline and connect people with the resources they need.”

In addition to the toolkit, the NCPG has also introduced a Helpline Analytics Dashboard. It is available to the public at no cost. The dashboard will provide transparency and insight into the trends of helpline usage. It also features interactive charts and graphs with a filter by date or state.


Liga Tarasova has a history of quality assurance and leading teams in an outsourcing company. Currently, she is working remotely as an Editor in Chief for She stands for fair and safe gambling for people in the USA. Not long ago, she lived in Malta, the global iGaming hub, and worked at an iGaming company offering cloud-based product and platform services to B2B partners. Liga’s passion is visual arts and interior design.

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